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JoinID vs. UTORid

Both are logins to U of T online services. When you submitted your application to U of T you were given a JoinID. You would have received this by email from SGS Admissions with instructions for enabling it. JOINid allows you access to a select number of online services, including the logging into the the SGS Gradapp portal.

Your UTORid is your digital student credential. UTORid will use the same name as your JOINid but gives you access to more than the JOINid can.

Your UTORid and password provide access to online services including:

  • UTmail+, your official U of T student email address
  • course content on Quercus, the online teaching platform at U of T
  • webinars and lecture recordings for some of your courses
  • ACORN, University of Toronto’s student information service, for managing your student life
  • library resources, such as online access to article databases and more
  • Microsoft365 applications including Word, Excel, PowerPoint, Outlook, OneNote and access to Zoom
  • WiFi, for those on campus
  • network services

Getting Your UTORid

To begin your studies at U of T, your JOINid will become your UTORid, which will allow you to access a further services such as email, library resources, Quercus, campus wireless network and others.

Incoming students starting in the Fall are able to get your UTORid as of May 1. Before you start, you must enable your JOINid. Then, follow the step-by-step instructions for NEWLY ADMITTED STUDENTS to convert your JOINid to your UTORid and activate your UTORid.  MSW Advanced Standing students who have opted to start in the Summer may get their UTORid in early April.

If you are unable to obtain your UTORid before September, you can enable your JOINid to gain access to ACORN to update contact information, enrol in courses, and register and pay fees.

Getting your UTORid

For new students, you require a Secret Activation Key to activate your UTORid. This Secret Activation Key is provided during your virtual appointment with a TCard staff member.  Once you activate your UTORid, set up your email and add it to ACORN, all future emails will go to your UTmail+ email address.

For those returning to U of T, if you’ve been absent from the University for two or more years, you’ll need to have a new photo taken and provide legal status documentation.

Newly admitted Fall 2024 students are eligible starting May 1st, 2024. Summer 2024 starting students can submit photos and documents from April 1st, 2024. 

If you can’t find your JoinID email or password

When you submitted your application to U of T you were given a JoinID. You would have received this by email from SGS Admissions with instructions for enabling it. If you have trouble locating the email sent to you with your JOINid, please contact admissions.sgs@utoronto.ca.

If you lose your JOINid password, you can use the enabling site to change your password. Please note that updates to passwords can take 24 hours to roll over in the system.

If you are unable to reset your password using the enabling site, please call 416-978-HELP, or email help.desk@utoronto.ca to reset your password. Please specify that you have already enabled your JOINid.


Name Resources

The University of Toronto has a way for students to have their first name changed on their academic records and ACORN. If you use a different name than the one indicated on your photo ID and legal status documentation, contact SGS and request the Change of Name or Gender Request Form.

If you’re a new student, you must complete this step before beginning the UTORid activation process.

For more information and detail on the name change process, please visit the U of T Identification(opens in a new tab) page on the Sexual & Gender Diversity Office(opens in a new tab) website.


TCard (Physical Identification for U of T On-Campus Services)

Your TCard is your identification for academic purposes. It includes your photo, UTORid, student number (or personnel number, for staff and faculty) and a barcode. It provides access to services and facilities such as libraries, athletic facilities, exams, meal plans, online learning portals, printing services, and more.

Once you have completed the online setup of your UTORid, you can book an in-person appointment through the CLNx to pick up your TCard when you arrive on campus. You must bring your required documentation (original/unexpired/no photocopies) to the TCard appointment.


UTmail+ (aka email)

New students to U of T are automatically given a UTmail+ account. This email account is set up during UTORid activation. Once you receive your U of T email, update your SGS application so that you receive important information about your offer of admission.

It is also important that you update your ACORN account with your new UTmail+ address. U of T policy requires all official university correspondence to be sent only to a University-issued e-mail account. You may have your UTmail+ forwarded to another address, but you are responsible for ensuring that all messages sent to UTmail+ are received and read.


ACORN (Student Web Service)

ACORN (Accessible Campus Online Resources Network), also known as the Student Web Service (SWS) is the University of Toronto’s web-based student information system that stores all your records – academic, personal and financial. It’s the critical link between students and the university for most transactions.

You’ll use ACORN to add and drop courses, view your personal timetable, update your address and contact information, check grades and other academic information, view and manage your financial account information, pay tuition and fees, order transcripts, print tax forms, and more.

To access ACORN, you’ll need a UTORid. Until you obtain your UTORid, you can use your JOINid to access ACORN for some limited services.

Need help using ACORN? Check out this step by step guide to help you accomplish what you need to get done.

Using JOINid to access ACORN (until you obtain your UTORid)

Every applicant to the University of Toronto is assigned a JOINid. It will be provided to you through an e-mail from the School of Graduate Studies (admissions.sgs@utoronto.ca).

When you begin your studies at U of T, your JOINid will become your UTORid, which will allow you to access a number of services such as e-mail, library resources, and Quercus. Instructions on how to activate your UTORid are provided to you when you pick up your TCard.

If you are unable to obtain your UTORid before September, you can enable your JOINid to gain access to ACORN to update contact information, enrol in courses, and register and pay fees.

You must enable your JOINid and create a password if you wish to access ACORN before arriving on campus. This can be done online – you don’t have to be in person. Your JOINid will not work until you enable and create a password for it.


Quercus

Quercus is U of T’s online teaching and learning system. Quercus can be accessed at q.utoronto.ca using your UTORid to log in.  Most instructors will use Quercus to post their course materials.  The Centre for Teaching Support & Innovation provides Student Resources to get you started.


FIFSW Connect

FIFSW Connect is our student engagement platform that brings our community together by providing you with access to:

  • Alumni and student updates
  • Mentoring opportunities
  • Networking and jobs board
  • Groups based on graduating class, interest, location, etc
  • Event invitations
  • And much more!

New students will receive an invitation to join the community in the summer.


UTORFMA

To enhance security, starting August 9, 2023, students who have already signed up for UTORMFA will be prompted to use multi-factor authentication when logging in to ACORN along with their UTORid.

New students who have not enrolled in UTORMFA within the 14-day period after setting up their UTORid, will be blocked from all U of T applications, including ACORN, until they complete their UTORMFA enrolment.

Alumni and new students who have not yet converted their JOINid to a  UTORid may continue accessing ACORN using their JOINid without UTORMFA authentication.