Findhelp Information Services

Year 1 or Year 2 Practicum, April- August 2026

Name of Practicum Site, Unit or Program:

Location:

Remote, Ontario. Opportunity for some hybrid in Toronto, if desired.

Description of the practicum site and student activities:

For over 70 years Findhelp Information Services has been helping people find the supports they need through multi-lingual 211 services, speciality lines, digital solutions, social media and the management of the national 211 database, supporting national requests for data sharing and collaboration. With more than 250,000 contacts and over 1,000,000 online searches annually we are one of the most experienced centres in North America, while ensuring a personal, local commitment to service.

Our students engage in unique opportunities. Students are aligned with leadership to evolve our equity and reconciliation commitments and complete a variety of macro and mezzo level projects. Each term is different as the organization continually evolves, and students are offered a variety of projects to learn macro level social work skills. Students are also engaged in management level activities to help evolve their leadership and management level experience. We seek to engage students who are excited to bring their knowledge and reflections to us, with the student experience focus on enhancing skills, capabilities and learnings.

Practicum Requirements:

☒ Police Reference/Vulnerable Sector Check

☒ Comfort working with the population being served

Other requirements: Require the use of your home office, to meet our work from home standards.

Does your practicum require any previous experience?

Prefer a candidate who has 2-3 years of experience working with vulnerable populations.

Is this practicum in-person, remote or hybrid?

Remote, but can accommodate some in person, if requested.

Will this practicum involve direct work or a mix of direct and indirect?

We offer a mix of direct and indirect work (micro and macro-opportunities available)

Number of practicums offered:

1-3, depending on interest

Field Instructor name and credentials:

Anya Gross, MSW, RSW

Application deadline:

February 17, 2026

Do you require a resume? Or resume and cover letter?

Both

Accessibility Considerations:

Will the student have access to a private space for notes or computer use? No

Are there breaks between clients/patients/meetings? Yes

Is the practicum considered fast-paced? Medium

Is there a high noise level in the practicum? Low

Is the site wheelchair accessible? Yes

What are the physical demands of the practicum? Work from home. Long periods of sitting at a computer.

Are there any other accessibility considerations that potential applicants with disabilities should be aware of? NA

If you are interested in this practicum, please send a cover letter and resume to miri.ben.dat@utoronto.ca by 4:00PM on February 17, 2026. Applications will be sent to the site.