Share your experiences to help improve virtual health care in Ontario

If you have had at least one real-time virtual health care appointment (i.e. by video or phone) with a primary care provider during COVID-19, FIFSW researchers want to hear from you.

Assistant Professor Rachelle Ashcroft is part of a research team surveying individuals from Ontario who have had virtual care appointments with a primary care provider or another healthcare professional in that family practice (family doctor, general practitioner, or nurse practitioner).

Results from the survey will help inform recommendations to the Ontario government on how to provide high quality health care through the use of virtual care appointments.

The online survey is anonymous and takes 15 to 20 minutes to complete. Survey participants will also have the opportunity to enter into a draw for one of five $100 gift cards of your choice.

A Patient Advisory Committee composed of individuals from across the province who have lived experience with the health care system was created to inform this study, by assisting with developing research tools, recruitment, and identifying key areas to address. Members on the committee were carefully selected to ensure representation of Ontario’s diverse communities and are consulted on a regular basis.

> Click here to learn more and complete the survey.

Learn more about the study on patients’ experiences with virtual care in Ontario via the poster below.