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Factor-Inwentash Faculty of Social Work > Human services management and leadership competencies

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Human services management and leadership competencies

Students in the Human services management and leadership field of study are expected to acquire competencies in the following areas: evaluation, leadership, engaging stakeholders, shaping organizations, managing finances, and managing people.

infographic showing competencies for the human services, management and leadership field of study, outlined below

Evaluation

Skills
  1. Developing
  2. Interpreting
  3. Communicating
  4. Quality Assurance
Courses
  • SWK4515
  • SWK4642 (I)
Assessment indicators/methods
  1. Complete ethics application
  2. Develop a feasible program evaluation plan
  3. Analysis of data that is defined by client need
  4. Communicating results

Leadership

Skills
  1. Assess context
  2. Development
  3. Implementation
  4. Entrepreneurship
Courses
  • SWK4425
  • SWK4426
  • SWK4427
  • SWK4515
  • SWK4642 (I)
Assessment indicators/methods
  1. Create leadership vision
  2. engage in critical self-awareness
  3. Apply principles of equity of inclusion
  4. Assess organizational contexts to lead change

Engaging stakeholders

Skills
  1. Partnerships
  2. Client-centered
  3. Identify strategies
  4. Assess behaviour
Courses
  • SWK4425
  • SWK4427
  • SWK4642 (I)
  • SWK4642 (II)
Assessment indicators/methods
  1. Identify key stakeholders
  2. Simulated interactions
  3. Analyze interpersonal dynamics
  4. Promote equity and inclusion of diverse stakeholder groups

Shaping organizations

Skills
  1. Shape cultures
  2. Identify and embed values
  3. Decision making
  4. Mobilize workers
Courses
  • SWK4425
  • SWK4427
Assessment indicators/methods
  1. Analysis of organizational cultures
  2. Identification of values (i.e. anti-oppression, equity and inclusion)
  3. Analysis of worker and client behaviours
  4. Assessment of organization procedures and policies

Managing finances

Skills
  1. Reporting
  2. Planning
  3. Allocating
  4. Generating
Courses
  • SWK4425
  • SWK4426
  • SWK4642 (I)
Assessment indicators/methods
  1. Identify revenue sources
  2. Write funding proposals to support equity and inclusion
  3. Budgeting
  4. Develop social financing strategies

Managing people

Skills
  1. Identify laws
  2. Managing performance
  3. Supervision
  4. Team building
Courses
  • SWK4427
  • SWK4642 (II)
Assessment indicators/methods
  1. Simulated interactions
  2. Strategies for employee motivation
  3. Develop performance indicators
  4. Articulation of equity and inclusion issues in human relations

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